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Thursday, November 6 • 12:15 - 12:30
How to best manage your community of users? The example of Bonita open source community.

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A lot of SaaS solution are available on the Internet to manage knowledge: Questions & Answers, Forums, Wikis, and many more. I will explain the interest of gathering this knowledge in one place. Many advantages: - knowing what users do with your product/software - create quality content to help them - integrate their account with your SSO and CRM.

Speakers
avatar for Antoine Thomas

Antoine Thomas

Community Manager, Bonitasoft
Antoine Thomas, aka "ttoine", has been involved in various Open Source and Free Software projects and communities for many years. He is the manager of the Bonita Open Source Community.


Thursday November 6, 2014 12:15 - 12:30
Orange Labs «Les jardins de l’innovation», Paris - Issy-les-Moulineaux 38-40 Rue du Général Leclerc, 92130 Issy-les-Moulineaux.